February 19, 2019


This job posting expired and applications are no longer accepted.
February 19, 2019
Job Type
Salary range


About the Company

Bitso is Latin America’s leading digital currency exchange. Our vision is to provide hundreds of millions of individuals across Latin America access to fast, cost-efficient and beautifully designed financial & non-financial services powered by crypto. We believe the first step to achieve this is making cryptocurrencies accessible for everyone following our seven principles: Custodianship, Reliability, Powerful Liquidity, Trusted Brand, Usability and Solvency.

About the Role

We need someone that is a great writer, witty and aware of how language can affect our customer's experience with the Bitso brand. Storytelling and empathy will be the core for this position.

What we value

  • Passion and personal accomplishments.
  • Independent ownership of business problems and their solutions.
  • Passion for aggressively automating everything we do.
  • Rolling up your sleeves and getting things done.


  • Research: Conduct user research, along with the Lead UX designer, in order to understand needs and work on communication from a perspective of customer insights.
  • Writing: Write amazing, intuitive, and effective copy, for all moments of written communication with our users. User-facing touch-points. Calls-to-action. Chatbot. Blog. Support manuals. Social media guidelines.
  • Collaboration: Collaborate across teams with support team, product, marketing, legal, and of course within the design team. Keep in check the way we talk and how we express the Bitso way in plain language.

To succeed in this role, you’ll need

  • 5 years of experience as a copywriter, content strategist or similar writing position.
  • Degree in advertising, psychology, communications or journalism.
  • Distinctive writing abilities, i.e. defend word choices, understanding of context and needs.
  • Great narrative and conversational skills - talented storytellers.
  • Fluent in English & Spanish.
  • Living in Mexico City or willing to relocate.

Additionally, it would be nice if you

  • Proof of written material, i.e. interface writing.

Compensation and Benefits

  • Purpose: You'll work to create, iterate and scale crypto-powered financial services for users across Latin America.
  • Culture: You'll work in a thriving, friendly, and fun environment that promotes debate, jokes, discussions, chess, video games and occasional Catan matches.
  • People: You'll work with some of the most driven and smart people in the crypto space in Latin America.
  • Venue: Forget room with a view, get an office with a view of Mexico City
  • Salary: We pay at the top of the market.
  • Work Status: Regardless of your citizenship, we will sponsor you to legally work in Mexico.
  • Health Insurance: We offer one of the best medical plans.
  • Performance Bonus: Your hard work will be rewarded with a juicy incentive based bonus.
  • Stock Options: We have a really cool stock option plan.
  • Unlimited Free Days: We want our employees to recharge their batteries and explore who they are outside of the office.

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